FXPro Scammers

[mgs1f]

They prevented my deposits from approved credit cards so they could let my account get a margin call.
What ever you do try not to use FXPro, you can only deposit via credit card and they want copies to make the deposit. I found this out after I made deposits to prevent a margin call and I was told this at 10:22 PM Central.
Here is my conversation with them. :mad:

Chat Transcript
info: Thank you for contacting FxPro Live-support.
info: You are now chatting with 'dimo', May i have your FxPro account number please?
dimo: Hello, How may I assist you?
you: I just made two deposits in my account when will it be posted I do not want to be stopped out on a margin call
you: account XXXXX3
you: sorry
dimo: which payment method did you use?
you: credit card online
you: do you see them Dimo?
dimo: unfortunately we need copies of your cards to processed the transaction sir
dimo: you have been using 4 different cards
you: yes thats right
dimo: for security prepossess we require copies of your cards
you: and they are mine and approved by the credit card company
dimo: *purposes
you: I have no access to a scanner I am at home
you: I will copy them tomorrow and send it in to you
you: is that okay? Its 10:16 PM here.
dimo: we cannot process the transactions before the copies sir
you: I thought you only needed copies for withdrawl?
you: why didn't you let me do this when I opened the account?
dimo: if you have used 4 cards or more we also require copies of this cards
dimo: I am sorry fro the inconvenience sir
you: it was never stated in your application!
you: if I get stopped out that will be the end of my buisness with fxpro !
dimo: I know sir, but this are new regulations regarding card deposits by CC
dimo: I am sorry sir, but there is nothing I can do at the moment
you: you guys are changing the rules in the middle of the game with no notification.
you: I actually think you want my account to get stopped out how will I get them to you tonight? this is unprofessional.
you: its 10:22 PM Central Time!
dimo: I understand sir, but we need those copies in order to process the transactions
you: I printed a copy of our conversation and I will be contacting the US attorney general office and the fcc to lodge a complain!
you: Maybe this will prevent you from doing buisness in the State of Illinois.
info: Your chat transcript will be sent to at the end of your chat.
dimo: I would like to apologize one more time sir, I just follow the rules
you: The rule that were not there when I made my first three deposits!
you: The only thign I read was that up on making a withdrawl I would need to give you copies of my cards
you: thanks because you cannot help me and plesae cancell those transactions.
you: the ones I just made.
you: thank you
info: Your chat transcript will be sent to at the end of your chat.
dimo: they will not be accepted sir
you: good night.
dimo: good night

I made an FTC complaint;
We have received your complaint. Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is: 21449203




Here are links to the publications you may find useful:

HOW TO RIGHT A WRONG (SEPTEMBER 2003)





If you want to update your information or have any questions, please call our Consumer Response Center, 1-877-FTC-HELP. Keep your reference number handy.

[mike360]

Whew.. I"m glad I don't do business with those shysters. My broker is Forex.com and they changed their CC policies too. Before the new year, I could make withdrawls from my Forex account back to my bank account via CC ( up to the amount I deposited via CC ), but now I can't. I was kinda pissed because that's a fee free way of getting some money back into my bank account. Now, I have to do a bank wire, which costs $25, but I'm alright with it - especially after reading what you just posted. That guy you were chatting with could barely form sentences. I'm glad you did what you did. Good luck with it all, man..

[clolab]

you may post this also on forexpeacearmy on teh fxpro broker review page.


bye

[mgs1f]

So Guys I woke up and after being stopped out on a margin call feeling pretty down about the forex scams the brokers play. I check my account that this idiot at FXPro was arguing with me about and now they deposited the money without any copies of the credit cards! What gives here? I will not be trading with them any more! I will copy the cards and send them to them and withdraw the money ASAP! At this rate I hope I get it back.:confused:
This is a new broker scam, my advice is to keep all accounts local and stay away from FXPro they are really not professional and only want to steal your money.

[thesecret]

U made me laugh. :D Start using smaller lots and u will not hit the margin. :D

As I see it, its security prevention, I hold about 25 different credit cards a day in my hands, lets say I want to make deposit...I do not need a PIN to make any deposits online, or add it to paypal and send money, do u realize what would happen:eek: U were using 4 different cards, red flags went up,simple as that.
They may be scammers but NOT because of this,sorry.

[mgs1f]

What ticks me off now is that they did the deposit now and I have3 to go through the hassle of sending them copies of my cards. I got an email from the FCC that they will be calling Me so we will see where that goes.

[dcrowley06]

I am just going to say this.

I really don't see the problem here. Have you ever accepted credit cards for payment before? You do realize that if they accept a fraudulent credit card, they as the merchant lose the money, and have no recourse for getting it back.

Now, how long have you been a customer of theirs? You have used four different credit cards for depositing money. They are within every right of theirs to put conditions on accepting a credit card transaction from you because they are ultimately the loser if the credit cards are fake. And if you end up blowing out that latest deposit, they still have to cover that money that they leveraged for you.

What do you mean change the rules part way through the game? Show me the rule that states that they will NOT require a copy of the credit cards if you use multiple credit cards for depositing funds. You cannot "change a rule" that is not a rule to even change. They are not required to provide every stipulation of their business practices in an agreement when you sign up with them. Otherwise the next time you drive up to a McDonald's in the morning and their credit card machine is down, try forcing them to sell you a burger because they dont have anywhere posted that they are not required to accept credit card payments when the machines are down. Technically they could phone in every single credit card order and get manual authorization. But they don't.

If anything the worst that they are guilty of is clarifying your misperceptions.

I am sorry that you got stopped out on your Forex account with them. But I would seriously be surprised if the FTC, FDA, ATF, or any other federal agency will really make any difference. You arent entitled to special treatment just because you were born in America. A president isn't going to bail you out for poor financial decisions. A congress isn't going to give you 1 trillion dollar unsigned check. You decided to trade with larger lots than your balance would hold. You made the decision to risk your capital. Why should someone else take on even more risk because of your decision.

[mgs1f]

First of all I have made about 12 Deposits via credit cards and this is the first time that they have requested me to scan coppies while trying to prevent a margin call. I have enough funds to cover my accounts of which I have 2 with them. I also have accounts with FXDD, GFT Forex and FXCM. All I have to say is that it is very suspicious that while keeping me conversing and preventing the transaction when they have recieved deposits from the same cards before and never once requested copies. Have you read the follow up I posted that after the margin call was made the money was posted to my account with no scanned copies? Now tell me if that is not felonius or would not even tickle you with suspicion. The reason I have multiple accounts with different brokers is just for this reason as they all just seem to have their own rules and change them as they wish with no regulation or even notification. I posted this just to inform other traders of what to expect from this broker if they have accounts with them and by no means is seeking sorrow or prayer for my financial decisions. After all i work for my own money invest my own money so its only concievable that i can loose my own money.
If they recieve funds from a fraudulent credit card all they do is close the account and remember that they do request copies as stated when signing up to facilitate withdrawls. So if you put money in you must pull it out by the same way as you funded the account. Oh and for the previous poster that i am requesting special treatment I guess we should just throw out the courts, governments and any judiciary body, as we all seek special treatment when we use them. :)


I am just going to say this.

I really don't see the problem here. Have you ever accepted credit cards for payment before? You do realize that if they accept a fraudulent credit card, they as the merchant lose the money, and have no recourse for getting it back.

Now, how long have you been a customer of theirs? You have used four different credit cards for depositing money. They are within every right of theirs to put conditions on accepting a credit card transaction from you because they are ultimately the loser if the credit cards are fake. And if you end up blowing out that latest deposit, they still have to cover that money that they leveraged for you.

What do you mean change the rules part way through the game? Show me the rule that states that they will NOT require a copy of the credit cards if you use multiple credit cards for depositing funds. You cannot "change a rule" that is not a rule to even change. They are not required to provide every stipulation of their business practices in an agreement when you sign up with them. Otherwise the next time you drive up to a McDonald's in the morning and their credit card machine is down, try forcing them to sell you a burger because they dont have anywhere posted that they are not required to accept credit card payments when the machines are down. Technically they could phone in every single credit card order and get manual authorization. But they don't.

If anything the worst that they are guilty of is clarifying your misperceptions.

I am sorry that you got stopped out on your Forex account with them. But I would seriously be surprised if the FTC, FDA, ATF, or any other federal agency will really make any difference. You arent entitled to special treatment just because you were born in America. A president isn't going to bail you out for poor financial decisions. A congress isn't going to give you 1 trillion dollar unsigned check. You decided to trade with larger lots than your balance would hold. You made the decision to risk your capital. Why should someone else take on even more risk because of your decision.

[mgs1f]

I have used the same cards since Dec 2006:)

U made me laugh. :D Start using smaller lots and u will not hit the margin. :D

As I see it, its security prevention, I hold about 25 different credit cards a day in my hands, lets say I want to make deposit...I do not need a PIN to make any deposits online, or add it to paypal and send money, do u realize what would happen:eek: U were using 4 different cards, red flags went up,simple as that.
They may be scammers but NOT because of this,sorry.

[dcrowley06]

Oh and for the previous poster that i am requesting special treatment I guess we should just throw out the courts, governments and any judiciary body, as we all seek special treatment when we use them. :)

hehe. i have to laugh at that statement. maybe corrupted officials grant special treatment. But we all saw what happened to Rod Blagojevich.