Bad Experience with FXDD

alucard2k · #1 03-15-2009, 05:33 PM

I have been trading with FXDD for past 5 months. I got a shock today when I could not log into my account and I have open trades sitting through the weekends. So, i called them up, and was informed that they had a server upgrade and send me the new information which should have been done so without me asking in the first place.

Subsequently, I still can't login. So i gave them another call, mind you I have 7 lots opened, about to scream. Finally, i have been told my account is now an MTExtreme account.. (which was claimed that i have always been).. NOT true at all.

So beware if you are using FXDD. I rest my case, I'm going to Alpari.

jefe · #2 03-15-2009, 07:15 PM

?????

Wait, you left 7 orders open over the weekend and concerned about open trades on a Sunday PM... Maybe, since you OBVIOUSLY have soo much liquidity you should move to a real ECN and not concern yourself with dealing desks?

I have three live accounts with FXDD, aside from their "stop loss hunting" and every TP has to be 3 pips more than your target or else it doesn't trigger problems-- I wouldn't recommend them either...lol...

And the bigger question is ...With volume soo low on opening night...does it really matter???

I left a couple of trades open over the weekend too-- probably only ~5 on IBFX-- but I won't even check them til Monday during or after the London Session... IBFX is no better or worse then FXDD-- I wouldn't go with either again...

Disclaimer: As an addicted gambler It doesn't matter if I have an ECN or broker-- I still need to refill the slot machine every couple of months...

^eagle^ · #3 04-16-2009, 06:04 PM

I had an FXDD mt4 account and had no issues other than normal broker slippage. I upgraded to powertrader recently and although the slippage is better I am confused about the commissions.

If you are trying to scalp with FXDD you need to go to powertrader. Never scalp with A market maker. its way too slow.